a.
Employee Satisfaction Survey (ESI)
Employee satisfaction surveys are critical for business success. We use a custom employee survey to measure and improve satisfaction, performance, opinions and attitudes.
Survey Objectives:
 |
To
measure employee satisfaction level from different perspectives. |
|
To
identify the perceived importance of satisfaction factors and the
issues causing dissatisfaction. |
|
To
identify the satisfaction factors of subgroups by comparing their
responses demographically based on categories such as age, marital
status, years of service, position, function and location. |
|
To
propose recommendations for enhancing employee satisfaction to improve
business performance. |
The study consists of three phases:
|
Phase
1 - Organization Review & Questionnaire Design: A structured
questionnaire will be prepared after an organization review has
been conducted. |
|
Phase
2 - Data Collection: Pilot survey and field survey are carried out. |
|
Phase
3 - Data Analysis: An overall Employee Satisfaction Index is compiled
and results analysed. |
Highlights of the Survey Findings:
|
Compilation
of an overall Employee Satisfaction Index (ESI): an individual ESI
is established in order to measure each employee's overall satisfaction
level with respect to the various satisfaction factors. Individual
ESIs are then used to compile the company's ESI. |
|
Each
satisfaction factor will be analyzed individually in order to understand
respondents' views and comments on that particular factor. |
|
Variations
in the satisfaction level among subgroups will be determined and
the results will be interpreted under an Employee Satisfaction Measurement
Model. |
|
Results
will be analyzed according to different demographic categories,
such as age, marital status, years of service, position, function,
and location. |
